Ariel Perez
Business Reporter at Green Bay Press-Gazette
Business Reporter at Gannett
Business Reporter for https://t.co/z4iNPToYcF, Green Bay, WI, USA. For Contact: Follow and DM. Cuban born and raised in the Dominican Republic.
Articles
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1 week ago |
greenbaypressgazette.com | Ariel Perez
Cellcom says has restored wireless phone service for customers but warns that some intermittent issues may still occur. The wireless service provider updated its Facebook page on May 27, directed customers to its webpage and said text messages and voice calls are performing well for most customers, although many "may still see occasional issues as systems stabilize."Cellcom advised customers to reboot their phones if they are having problems.
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2 weeks ago |
greenbaypressgazette.com | Ariel Perez
As the Cellcom outage enters is in its second week with partial services restored, customers continue to find alternatives to stay connected. The wireless service provider updated its Facebook page on May 23 to direct customers to its webpage and to say there is no update. Meanwhile, an IT expert said he has not seen this type of cyber incident. The outage, which began at 9 p.m. May 14, affected SMS texting and voice calls, leaving customers with their phones on SOS mode for days.
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2 weeks ago |
postcrescent.com | Ariel Perez
Some Cellcom customers on May 22 were reporting a resumption of services, but Cellcom hasn't issued an update since May 20. The outage, which began at 9 p.m. May 14, affected SMS texting and voice calls, with customers claiming their phones were in SOS mode. At the time, "911 emergency, data services, iMessage and RCS messages are not affected," the company said on its website.
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2 weeks ago |
postcrescent.com | Ariel Perez
Cellcom's CEO confirmed that a cyber incident is the cause of the outage that began May 14 and has left customers without phone service. In a 2:46-long video posted on social media, from Cellcom CEO Brighid Riordan said the incident is "segmented to the voice and texting part of your service." She added that they have no evidence that personal information was impacted. A link to the video and a letter were sent to customers.
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2 weeks ago |
greenbaypressgazette.com | Ariel Perez
An outage for customers of wireless service provider Cellcom continued on May 19, five days after it began. As of noon May 19, there was no update since the day before when the company said in an update at www.cellcom.com/service: "Thank you, everyone, for your continued patience and understanding.
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