Becky Norman

2 weeks ago | hrzone.com | Becky Norman

Employee engagement fell for the second time in 12 years, according to Gallup’s State of the Global Workplace 2025 report. The 2% drop – from 23% to 21% – matches the decline seen in 2020 during the Covid-19 lockdowns. The fact that we’ve returned to an engagement level last seen at the height of the pandemic is concerning. That period was defined by stay-at-home orders, widespread uncertainty about health and employment, and unprecedented disruption.

2 weeks ago | trainingzone.co.uk | Becky Norman

Last week, the TrainingZone team travelled to Learning Technologies 2025 in London to unpack the talk of the L&D town. Across the two days, we experienced the usual LT mix – inspiration, energising conversations and helpful direction for the profession. But above all else, and perhaps unique to this year, LT2025 felt like a hard-hitting wake-up call. AI dominated the agenda. While the same was true of last year, the focus in 2025 has shifted – from generative AI to agentic AI.

1 month ago | trainingzone.co.uk | Markus Bernhardt |Becky Norman

This two-part series on boundaryless performance examines how AI is blurring the lines between work and learning, transforming the very nature of performance support. Part one, ‘From workflow learning to boundaryless performance’, examines these blurring boundaries in detail and introduces the ‘triage model’ adopted by leading organisations. In part two, we examine real-world use cases of boundaryless performance, alongside unsolved challenges and future implications.

1 month ago | hrzone.com | Becky Norman

It’s estimated that 15-20% of people worldwide are neurodivergent, yet many organisations still fail to build neuroinclusion in the workplace. In fact, revealed only half of neurodivergent employees felt their organisation had an ‘open and supportive’ climate for them. To mark Neurodiversity Celebration Week (17th – 23rd March 2025), a global initiative that challenges misconceptions about neurological differences, we examine key considerations for driving neuroinclusion in the workplace.

2 months ago | hrzone.com | Becky Norman

Going from worst to first on Glassdoor may seem like a near-impossible task – but Wurzak Hotel Group did just that. To unearth the full story, we spoke to James Ferguson, the organisation’s Director of Culture, about his approach to this behemoth mission since his appointment in 2023. Watch the full interview below to discover how Wurzak not only became an ‘Employer of Choice’ on Glassdoor, but also went on to win the 2024 Culture Pioneer Awards (Brand category).