Becky Norman

Bristol

Managing Editor at HR Zone

Managing Editor at TrainingZone

Content Editor | science communication | big fan of aubergine

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Articles

Healthy CEOs, hurting workforces: What’s behind the 48% wellbeing gap?

1 week ago | hrzone.com | Becky Norman

New research from Wellhub, a global corporate wellness platform, reveals a glaring wellbeing gap between CEOs and their employees. Published in June 2025, the Return on Wellbeing 2025 Study found 93% of CEOs report excellent or good personal wellbeing compared with only 63% of employees. This stark difference suggests an accessibility problem, with impactful wellbeing support being both unaffordable for individual employees and inadequately addressed by organisations.
The Catalytic Conversations Toolkit

1 month ago | hrzone.com | Becky Norman

Learn how to navigate six essential workplace conversations in HRZone’s new toolkit, created in partnership with Flow. Effective conversation is a critical workplace skill – especially for HR professionals. People are at the heart of your role, and you cannot meaningfully support them without open, candid – and sometimes difficult – discussions. In today’s tech-enhanced workplace, it’s easy to rely on virtual chat tools to get work done quickly. Asynchronous communication has its place.
Leadership development: Whose job is it anyway?

1 month ago | trainingzone.co.uk | Becky Norman

Leadership development is often seen as the responsibility of HR or L&D but the reality is more complex. Leaders don’t operate in a vacuum. Their day-to-day environment shapes their growth. Culture, expectations, workloads, team dynamics and organisational support all matter. It’s time to treat leadership development as a shared responsibility so everyone can play their part.
Gallup 2025: Employee engagement decline causing US$438 billion in lost productivity

1 month ago | hrzone.com | Becky Norman

Employee engagement fell for the second time in 12 years, according to Gallup’s State of the Global Workplace 2025 report. The 2% drop – from 23% to 21% – matches the decline seen in 2020 during the Covid-19 lockdowns. The fact that we’ve returned to an engagement level last seen at the height of the pandemic is concerning. That period was defined by stay-at-home orders, widespread uncertainty about health and employment, and unprecedented disruption.
Agentic AI shakes up Learning Technologies 2025

2 months ago | trainingzone.co.uk | Becky Norman

Last week, the TrainingZone team travelled to Learning Technologies 2025 in London to unpack the talk of the L&D town. Across the two days, we experienced the usual LT mix – inspiration, energising conversations and helpful direction for the profession. But above all else, and perhaps unique to this year, LT2025 felt like a hard-hitting wake-up call. AI dominated the agenda. While the same was true of last year, the focus in 2025 has shifted – from generative AI to agentic AI.
Boundaryless performance in an AI world: Real-world examples, challenges and future implications

Mar 25, 2025 | trainingzone.co.uk | Markus Bernhardt |Becky Norman

This two-part series on boundaryless performance examines how AI is blurring the lines between work and learning, transforming the very nature of performance support. Part one, ‘From workflow learning to boundaryless performance’, examines these blurring boundaries in detail and introduces the ‘triage model’ adopted by leading organisations. In part two, we examine real-world use cases of boundaryless performance, alongside unsolved challenges and future implications.
Neuroinclusion in the workplace: An HR guide to supporting cognitive diversity

Mar 17, 2025 | hrzone.com | Becky Norman

It’s estimated that 15-20% of people worldwide are neurodivergent, yet many organisations still fail to build neuroinclusion in the workplace. In fact, revealed only half of neurodivergent employees felt their organisation had an ‘open and supportive’ climate for them. To mark Neurodiversity Celebration Week (17th – 23rd March 2025), a global initiative that challenges misconceptions about neurological differences, we examine key considerations for driving neuroinclusion in the workplace.
From ‘worst to first’ on Glassdoor: James Ferguson, Wurzak Hotel Group

Mar 11, 2025 | hrzone.com | Becky Norman

Going from worst to first on Glassdoor may seem like a near-impossible task – but Wurzak Hotel Group did just that. To unearth the full story, we spoke to James Ferguson, the organisation’s Director of Culture, about his approach to this behemoth mission since his appointment in 2023. Watch the full interview below to discover how Wurzak not only became an ‘Employer of Choice’ on Glassdoor, but also went on to win the 2024 Culture Pioneer Awards (Brand category).
Getting AI to help with your emergent learning content legacy: A seven-step beginner's guide

Mar 11, 2025 | trainingzone.co.uk | Lior Locher |Matt Somers |Becky Norman

With AI speeding up the pace of change, you already know you have an emergent learning content legacy to deal with. What’s more, your actions now will likely create another legacy that must be later dealt with as technology progresses. As a learning and development professional, it’s important to ensure your management of emergent learning content legacy is an ongoing practice.
International Women's Day 2025: Five ways to #AccelerateAction on gender equity

Mar 4, 2025 | hrzone.com | Becky Norman

To mark International Women’s Day 2025, and consider this year’s theme #AccelerateAction, HRZone asked five champions of diversity, equity and inclusion (DEI) to answer the following:In a period where many organisations are retreating from DEI efforts, how can advocates of gender equity push back against anti-DEI rhetoric and accelerate action in ways that will deliver positive impact?