Chris Eberly

Nov 7, 2024 | datos-insights.com | Thad Peterson |Chris Eberly |Caitlin Simmons

The 2024 edition of Money20/20 USA showcased an industry in transition, with artificial intelligence (AI), open banking, and real-time payments dominating discussions across the packed halls of The Venetian Hotel in Las Vegas.

Nov 6, 2024 | datos-insights.com | Caitlin Simmons |Steven Kaye |Chris Eberly

The recently released Datos Insights Insurance Technology Impact Awards Case Study Compendium for 2024 provides fascinating insights into how insurers are leveraging technology to transform their operations, enhance customer experiences, and drive business growth. Through detailed analysis of the case studies across the four award categories (Core, Data and Analytics, Digital, and IT Practice), clear patterns emerge about the industry’s direction and priorities.

Nov 5, 2024 | datos-insights.com | Chris Eberly |Nancy Casbarro |Steven Kaye

The message was clear at our recent Insurance CIO Council Meeting at ITC Vegas: Artificial intelligence is no longer just a buzzword in insurance—it’s delivering real results. Over 90 CIOs and insurance technology leaders gathered to discuss how AI is transforming core insurance processes and creating measurable business value across the enterprise. Several success stories highlighted AI’s growing impact.

May 1, 2024 | datos-insights.com | Eric Weisburg |Lisa Asher |Chris Eberly |Jack Krantz

In today’s rapidly evolving insurance landscape, customer communications management (CCM) has become a key part of driving customer satisfaction and operational efficiency. As customer expectations continue to shift towards personalized interactions that may span multiple channels, insurers should adapt their CCM strategies to remain competitive and deliver exceptional experiences.

Apr 30, 2024 | datos-insights.com | Chris Eberly |Deb Zawisza |Lisa Asher

Goldman Sachs recently announced the sale of its robo-advisor platform, Marcus Invest, to Betterment. This follows the sale last year of Goldman Sachs’ Personal Financial Management (PFM), formerly United Capital Financial Partners, a registered investment advisor (RIA) catering to the mass-affluent market and JPMorgan’s decision to shut down its own robo-advisor, YouInvest, in December.  So, what is the underlying story here?