Deborah Lovich

2 months ago | sloanreview.mit.edu | Deborah Lovich |Gabrielle Novacek |Chenault Taylor

What the Return-to-Office Debate Misses: Employees Are Customers Employees are customers who decide daily how much energy to give to their work. Here’s how leaders can understand and segment their workforce to identify what employees want most — and act on it. Summary: Too many companies treat employees as costs rather than customers who choose how much effort to bring to work. Return-to-office mandates, ...

2 months ago | tribunecontentagency.com | Deborah Lovich |Gabrielle Novacek |Chenault Taylor

MIT Sloan(AUTHOR’S BIO)Deborah Lovich is a managing director and senior partner at Boston Consulting Group (BCG). Gabrielle Novacek is a partner and director at BCG. Chenault Taylor is a principal at BCG. The ongoing debate about return-to-office mandates is a symptom of a bigger issue. Most companies treat employees as a cost to be managed rather than customers who choose how much of their personal energy and effort to bring to work every day.

2 months ago | bcg.com | Deborah Lovich |Jennifer Thomas

Please evaluate yourself on a scale from 1 (poor) to 5 (excellent) on these characteristics:I let go of outdated beliefs, confront my fear of change, and improve my leadership mindset. I consistently step out of my comfort zone to fuel personal leadership growth. I consistently apply new leadership tools and practices in real-world work. I engage in leadership development with my team and promote shared learning. I shape my environment to support sustained leadership growth.

Oct 23, 2024 | bcg.com | Deborah Lovich

Research suggests the need to tip the balance—increasing the enjoyment that nurses, teachers, factory workers, and other deskless employees experience at work. Deskless workers who enjoy their work are 62% less likely to consider a new job than those who don’t. Those committed to staying in their jobs spend nearly eight hours per week on toilful tasks—offset by 18 hours of joyful work.

Jul 3, 2024 | forbes.es | Jena McGregor |Bernard Marr |Deborah Lovich |Ana Ortega

Chad West no va a su oficina de Londres más de una vez a la semana. Como vicepresidente de Marketing del monedero inteligente de criptomonedas Argent, West acude a reuniones de estrategia o creativas. Pero cuando sólo intenta hacer su trabajo, las distracciones y el ruido de la oficina abierta de Argent le hacen ser un 40% menos productivo que en casa, según sus cálculos.