Diane Wilson
Investigative Consumer Reporter at WTVD-TV (Durham, NC)
Problem solver, wife, mom, proud half Ironman finisher, Emmy winner & Troubleshooter for ABC 11 in Raleigh, NC. If you've got a problem I want to hear from you.
Articles
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1 week ago |
abc11.com | Diane Wilson
RALEIGH, N.C. (WTVD) -- The end of the era, no more free checked bags. Southwest is now charging for checked bags. The airline now charges $35 for a first checked bag and $45 for a second checked bag. "All airlines are going to be on the same playing field, which means that you're paying for baggage no matter how you fly. So basically, it's going to come down to you picking the airline carrier that works best for you. Do you want a direct flight? I always recommend a direct flight.
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3 weeks ago |
abc11.com | Diane Wilson
WAKE FOREST, N.C. (WTVD) -- A home improvement project that a Wake Forest couple says left them frustrated for months. "It is a construction zone in here, and this is how we've been surviving for the past three to four months," said Venus Woke. On Woke's first floor, her carpet is torn up in several places, the subfloor is exposed, furniture is not where it's supposed to be, and flooring that was supposed to be put down is just sitting in boxes. She adds, "I'm frustrated.
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4 weeks ago |
abc11.com | Diane Wilson
RALEIGH, N.C. (WTVD) -- New details in an ABC11 Troubleshooter report involving a Raleigh woman who lost thousands of dollars in an imposter scam. The story took an unexpected twist after Deborah Patterson shared her story with Troubleshooter Diane Wilson. Patterson told Wilson she knew people would question how she could fall for this scam, but she said she didn't care, as she wanted to make sure no one else lost money to it.
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1 month ago |
abc11.com | Diane Wilson
The Federal Trade Commission (FTC) announced Wednesday that Publishers Clearing House (PCH) has agreed to send $18.5 million in payments to customers "harmed by misleading claims made" by the company known for its sweepstakes promotion and prize patrol delivery to winners. You could be among thousands of people due a refund from the company. If you are part of the settlement, the checks are on the way, but don't expect the Prize Patrol to pull up to your front door with the check and balloons.
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1 month ago |
abc7ny.com | Diane Wilson
NORTH CAROLINA -- A warning to consumers about fake Ozempic (semaglutide). The FDA issued this alert saying counterfeits have been found in the US drug supply chain. The FDA and the manufacturer of Ozempic, Novo Nordisk are urging patients, doctors and pharmacies to check their Ozempic prescriptions to make sure they are legitimate. Novo Nordisk, the manufacturer, says they are aware of several hundred units of Ozempic injection 1 mg being distributed outside of their supply chain.
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