Elena Christopher
Senior Vice President, Research at HfS Research
Looking at the intersection of technology and business processes through an industry lens. Analyst @HfSResearch
Articles
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Jan 17, 2025 |
horsesforsources.com | Phil Fersht |Elena Christopher |Divya Iyer |Niti Jhunjhunwala
HFS research has found that the average time for a bank to onboard a new commercial customer is 32 days. Not hours. DAYS. The rapid and often real-time digital interactions and journeys enjoyed in the retail banking domain have not permeated the commercial banking realm – despite the fact that commercial clients are typically banks’ highest-value clients.
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Nov 23, 2024 |
horsesforsources.com | Elena Christopher
It’s been exactly two years since ChatGPT 3.0 hit the streets and dramatically changed the AI conversation. One of the key beneficiaries has been Microsoft Copilot, which, in barely one year, has generated a remarkable $1 billion in revenues and created a vehicle for CIOs to claim early “AI victory” to their corporate leaders hungry to exploit the delights of this AI revolution.
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Apr 17, 2024 |
horsesforsources.com | Phil Fersht |Elena Christopher |Tony Filippone |Saurabh Gupta
The IT and business services world has entered a crucial phase where the winners and losers will become clear in the next few months. Many are already getting left behind in the legacy services world of shopping low-cost labor, while the smarter ones are vying to become strategic partners to their enterprise clients, helping them write off decades of people, process, data, and technology debt to forge the path to the brave new AI world.
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Mar 31, 2024 |
lifehealth.com | Elena Christopher
What was an emerging transformation is already underway… Elena Christopher is Chief Research Officer and Head of Financial Services Research at HFS Research, a global research and analysis firm specialized in the disruptive power of emerging technologies. The banking and financial services industry stands on the cusp of a transformative era, propelled by the advent of generative AI (GenAI).
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Mar 25, 2024 |
horsesforsources.com | Phil Fersht |Elena Christopher
In March 2021, Wipro closed the largest acquisition in its history, Capco, a BFSI-focused consulting firm, for $1.45B.
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