Articles

  • Jan 21, 2025 | cuinsight.com | Randall Smith |Linda Bodie

    Welcome to episode 201 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight.com, and Jill Nowacki, President and CEO of Humanidei. This episode is sponsored by Trellance. Trellance is a leading technology partner for credit unions, delivering innovative technology solutions to help credit unions achieve more.

  • Apr 5, 2024 | cuinsight.com | Linda Lafortune |Linda Bodie |Philip Kevin Paul |Greg Crandell

    In a dynamic financial landscape where customer satisfaction plays a pivotal role, recent findings from the J.D. Power 2024 U.S. Retail Banking Satisfaction Study presents a promising opportunity for credit unions. By remaining true to the cooperative principles that already guide the industry, credit unions are uniquely positioned to leverage inherent strengths to attract new members and deepen relationships with existing ones.

  • Apr 5, 2024 | cuinsight.com | Philip Kevin Paul |Greg Crandell |Karen Postma |Linda Bodie

    Credit unions and financial cooperatives find themselves at a pivotal moment in history, where the convergence of technology and finance demands not just adaptation but a bold reimagining of their operational strategies. The era of Data Intelligence, heralded by the evolution of fintech, presents an unparalleled opportunity for these institutions to not only survive but thrive in a rapidly changing landscape.

  • Oct 12, 2023 | cuinsight.com | Aaron Grossman |Joman Kwong |Jay Speidell |Linda Bodie

    People over profits is one of the main principles of the credit union movement. That said, it is necessary to seek out and nurture profitable members in order to support the services and solutions credit unions use to serve their members who need the most help. In order to maximize these efforts, credit unions should identify their primary financial relationships (PFRs) and seek to maintain and grow them further.

  • Oct 12, 2023 | cuinsight.com | Joman Kwong |Jay Speidell |Linda Bodie

    Strategic plans are all about possibilities, but the possibility of risks getting in the way is also part of the equation. Knowing that there are risks and knowing that they can impact financial performance means that choices must be made. Those choices are better made after reaching as much clarity and alignment as possible, especially in a changing or uncertain environment.

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