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2 weeks ago | 
bcg.com | Mark Abraham |Shane Fisher |Amaryllis Liampoti
In the age of AI, customers expect a highly personalized experience at every touchpoint, whether they’re shopping at a luxury boutique, making travel reservations online, seeking healthcare, or weighing an investment decision. True personalization requires creating experiences at scale that become more fine-tuned with each successive interaction. True personalization empowers customers to get what they want—faster, cheaper, and/or more easily.
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1 month ago | 
buff.ly | Mark Abraham |Jessica Apotheker |David Edelman |Joanna Stringer
AI and GenAI remain at the top of the CMO agenda, even amid the latest wave of turbulence in global markets. According to our annual global survey of 200 CMOs, conducted in April and May, an abundance of successful pilots and a constant stream of new tools have inspired marketers to accelerate their ambitious investment plans for AI and GenAI. Our survey revealed several areas of focus.
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1 month ago | 
ctdatahaven.org | Mark Abraham
New Haven, CT – A new report published by DataHaven and The Connecticut Immigrant Support Network shows how immigrants are critical to Connecticut’s economy—supporting major industries, driving entrepreneurship, and contributing billions in tax revenues and consumer spending. Titled “The Economic Contributions of Connecticut’s Immigrant Community,” the publication highlights that immigrants make up 15% of the state’s population but hold about 20% of all jobs.
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Feb 14, 2025 | 
ctdatahaven.org | Andrew Carr |Kelly Davila |Mark Abraham
By Andrew Carr, Kelly Davila, and Mark Abraham, DataHavenThe number of calls to United Way’s Connecticut 211 that requested assistance for food, housing, and mental health needs increased from 2023 to 2024. Maps created by DataHaven show that calls increased in towns all over the state. In some areas, the increase in call volumes tracks with needs that can be observed in other datasets.
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Jan 20, 2025 | 
manager-magazin.de | Mark Abraham |David Edelman
Die Wiedergabe wurde unterbrochen. Wiedergabe fortsetzen?
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Dec 2, 2024 | 
hbritalia.it | Mark Abraham |David Edelman
L’app Spotify sa cosa volete ascoltare. Usa l’IA per processare una vasta gamma di dati relativi al vostro coinvolgimento, tra cui le canzoni, i podcast e gli audiolibri che avete ascoltato, e ciò che vi ha spinto ad ascoltarli. La sua libreria è etichettata per genere, epoca, tempo, mood e tante altre caratteristiche. I tag permettono a Spotify di mettere assieme playlist basate sulle vostre abitudini di ascolto.
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Nov 23, 2024 | 
ctdatahaven.org | Mark Abraham
NEW HAVEN, Conn., November 25, 2024 — In one of the richest states in the U.S., a newly released report from DataHaven highlights concerning trends in financial, food, and housing insecurity across Connecticut.
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Nov 22, 2024 | 
flipboard.com | Mark Abraham |David Edelman
3 hours agoWalking into a room full of strangers isn't easy. Most people scan for threats, judge your worth, and make snap decisions about who you are. But you can hack their perception. A few small tweaks to your demeanor create instant authority. Master the unspoken rules of commanding respect and transform …
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Nov 22, 2024 | 
finance.yahoo.com | Mark Abraham |David Edelman
The personalization advantage refers to a company's ability to deliver personalized experiences at scale, which is achieved by leveraging customer data to deliver experiences tailored in real-time, evolving with each interaction. This is enabled by the many different forms of AI available, such as machine learning, generative AI, and agentic AI, often combined together.
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Nov 22, 2024 | 
fortune.com | Mark Abraham |David Edelman
Think about the last time you listened to music on Spotify, watched a movie on Netflix, hailed a ride on Uber, or ordered food via DoorDash. These companies have millions of digital customers—and billions of interactions with them. They are using the insights from this data to rapidly optimize each customer’s next experience. In the age of artificial intelligence, competitive advantage is increasingly determined by a company’s ability to deliver personalized experiences at scale.
