Rayssa Almeida

2 weeks ago | radionz.co.nz | Rayssa Almeida

Work and Income clients are facing long wait times on the phone, with some struggling to access help in urgent situations. Data released to RNZ under the Official Information Act shows the longest wait time for the 0800 number in the year to February 2025 was 2 hours and 7 minutes. Those needing assistance say the system is inadequate and leaves vulnerable people in perilous situations. When RNZ called the 0800 number four times this month, the shortest wait was over 70 minutes.

2 weeks ago | rnz.co.nz | Rayssa Almeida

Work and Income clients are facing long wait times on the phone, with some struggling to access help in urgent situations. Data released to RNZ under the Official Information Act shows the longest wait time for the 0800 number in the year to February 2025 was 2 hours and 7 minutes. Those needing assistance say the system is inadequate and leaves vulnerable people in perilous situations. When RNZ called the 0800 number four times this month, the shortest wait was over 70 minutes.

2 weeks ago | 1news.co.nz | Rayssa Almeida

A missing Wellington 12-year-old boy has been found and taken home to his parents. He was last seen in the central city about midnight on Saturday – but last night made contact with a friend saying he was OK. His father said the police had found the boy today and brought him home. Earlier today, the father told RNZ that a friend had received a text from his son yesterday, saying, "I'm at a friend's house and I'm OK". Soon after, the child made a short phone call.

2 weeks ago | newstalkzb.co.nz | Rayssa Almeida

Twelve-year-old William Walmsley, missing since Saturday, has contacted a friend saying he’s safe. William met other runaway kids in Wellington and is staying with one of their families. Police are investigating and urging anyone with information to come forward. By Rayssa Almeida, RNZTwelve-year-old William Walmsley, who has been missing since Saturday night, made brief contact with a friend, giving his worried family a small sign of hope.

2 weeks ago | 1news.co.nz | Rayssa Almeida

Twelve-year-old William Walmsley, who has been missing since Saturday night, made brief contact with a friend, giving his worried family a small sign of hope. His father, Andrew Walmsley, told RNZ that a friend had received a text from William a few hours ago, saying, "I'm at a friend's house and I'm OK". Soon after, William made a short phone call. He said he had met other runaway kids in Wellington's CBD and was now staying with one of their families.