Sam Somashekar

Sep 19, 2023 | forrester.com | Diego Giudice |Sam Somashekar |Craig Le Clair

TuringBotsForrester has branded AI and Generative AI for Software development as TuringBots since its inception in 2020. The good news is Generative AI has advanced the maturity of TuringBots by at least five to ten years. So how has Generative changed the State of TuringBots today in the market? TuringBots impact all companies in all industries although the adoption pace across different industries varies. Technology executives in all industries need to learn how to deal with TuringBots.

Sep 19, 2023 | forrester.com | Lily Varon |Greg Pridgeon |Sam Somashekar

Forrester’s data shows that, in 2023, more than one in 10 US online adults encountered a technical failure at the point of checkout. And about the same number said their online payments were rejected because their card on file had expired. Despite (many!) other priorities, smooth checkout should top your to do list. It’s elementary: failed payments mean you lose sales, your customers lose confidence in your business, and you erode customer lifetime value.

Jun 16, 2023 | forrester.com | Judy Weader |Pete Jacques |Sam Somashekar

Jun 16, 2023 | forrester.com | Judy Weader |Pete Jacques |Sam Somashekar

Jun 15, 2023 | forrester.com | Sam Somashekar