
Articles
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2 weeks ago |
forrester.com | Lily Varon
I recently attended an event the payments vendor Checkout.com hosted in Abu Dhabi, and I couldn’t resist the urge to share a little bit what I learned about digital commerce and payments in the United Arab Emirates (UAE). Here is some of what I learned: The UAE has the core features that propel a digital economy. The UAE has a young population (median age is 31.2 years – versus 38.9 years in the US). It has a strong:Digital infrastructure.
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Oct 23, 2024 |
forrester.com | Lily Varon |Seth Marrs |Lee Sustar
It’s been quite a ride for payments in recent years: From 2020 through 2022, the COVID-19 pandemic flooded the market with tumult and innovation in equal measure. In 2023, we battened down the hatches after the groundswell of that innovation. 2024 was about setting our businesses apart from competitors after all that change by leveraging payments technology to wrap value around the payment itself. So what awaits us in 2025?
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May 30, 2024 |
forrester.com | Pushpa Marwal |Lily Varon |Stephanie Liu |Diego Giudice
As Artificial Intelligence (AI) continues its ascent, captivating the global imagination and reshaping industries, the financial sector stands on the brink of transformative change. A 2023 Forrester survey indicates that 63% of business and tech leaders plan to increase their investments in emerging technologies in the coming year. However, despite this fervor, only 18% reported high success rates in their previous year’s tech initiatives.
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Mar 20, 2024 |
forrester.com | Meng Liu |Lily Varon
On March 19, 2024, Grab made waves in the digital payment realm by introducing a brand-new feature: cryptocurrency top-up capabilities within its digital wallet. This move marks a significant milestone in the region’s super app landscape. As I have been tracking blockchain and crypto since 2016, I couldn’t resist delving into this innovation to assess its potential impact on the payments industry. Here’s a brief rundown of my observations:1.
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Mar 18, 2024 |
forrester.com | Nicole Murgia |Lily Varon |David Hoffman
Over the past years, beauty brands have increased their DTC operations to compete with Amazon and other major retailers — and to strengthen their customer relationships. Still, just 17% of US online adults have purchased cosmetics or makeup products directly from a brand or manufacturer, per Forrester’s Retail Topic Insights Survey, 2023.
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