William Jacobson

1 week ago | dentaltown.com | William Jacobson |Howard Farran |Kyle Patton

The recent murder of UnitedHealthcare CEO Brian Thompson has sent shockwaves through the healthcare community—not just for the tragedy itself, but for the unsettling response it has generated from healthcare professionals. In this deeply reflective episode of The Authentic Dentist podcast, Dr. Allison House and co-host Shawn Zajas explore the surprising lack of sympathy expressed by many medical practitioners and what it reveals about the broken state of American healthcare.

2 weeks ago | dentaltown.com | William Jacobson |Howard Farran |Thomas Giacobbi

In the world of dentistry, defining success can look drastically different from one practice to another. Some practices are focused on financial growth and expansion, while others prioritize work-life balance or community impact. But how do you know if your practice is thriving or merely surviving? Success in dentistry is highly personal. What feels like thriving for one practice might feel like merely surviving for another.

2 weeks ago | dentaltown.com | William Jacobson |Flint Geier |Kyle Patton |Paul Edwards

As healthcare providers, dentists have a unique opportunity to reduce waste, conserve resources, and promote sustainability—all while delivering top-notch care to patients. The good news? Making your practice more eco-friendly doesn’t have to be complicated or expensive. Small, intentional changes can have a huge impact on both the environment and your bottom line. Here are some simple, effective ways to make your dental practice more sustainable: 1.

3 weeks ago | dentaltown.com | Tom Hughes |William Jacobson |Howard Farran |Jason S. Wood

Content Warning: This episode discusses suicide and suicidal ideation. If that’s difficult for you to hear right now, we encourage you to pause or skip this episode and take care of your mental well-being. Earlier this year, Dr. Maggie Augustyn published an article titled The Silence That Nearly Cost Me Everything: Why I Didn’t Reach Out Before Attempting Suicide Twice. It struck a nerve.

4 weeks ago | dentaltown.com | William Jacobson |Flint Geier |Howard Farran |Drs. Stevie Roberts

Most patients don’t know what makes a great filling or crown, but they always remember how they felt in your care. The way you communicate, the ease of scheduling, and the trust you build are what truly define an exceptional patient experience. Many practices put heavy focus on new patient experiences, but what about the loyal patients who keep coming back? If you’re not actively working to engage and retain them, you may be unknowingly losing them out the back door.