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1 week ago | 
dentaltown.com | William Jacobson |Drs. Stevie Roberts |Robert C. Johnson |Kyle Patton
As business owners and leaders, we're no strangers to seasons of growth, change, and reflection. Whether you're building a practice from scratch, scaling to multiple locations, or considering a transition, the lifecycle of a dental practice parallels the journey of personal evolution. This conversation offers a raw and relatable reflection on business ownership and intentional living.
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2 weeks ago | 
dentaltown.com | William Jacobson |Howard Farran
Building an authentic dental practice requires trust in your team—but what happens when that trust is violated? Dr. Allison House shares her personal experience with embezzlement and offers guidance for dentists who suspect something isn't right with their numbers.
The Warning Signs of Embezzlement
As dental practitioners, we pour our energy into patient care, clinical excellence, and building meaningful relationships.
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2 weeks ago | 
dentaltown.com | William Jacobson |Angie Svitak |Jarod Johnson |Kyle Patton
If you're looking to boost case acceptance in your dental practice, you're in the right place. This guide delivers tactical, step-by-step strategies to help doctors and treatment coordinators present treatment plans with confidence—and get more patients to say "yes."
Before presenting any treatment plan, mindset is everything. The most successful treatment coordinators operate from a place of confidence. Their inner mantra?
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4 weeks ago | 
dentaltown.com | William Jacobson |Howard Farran |Kyle Patton
The recent murder of UnitedHealthcare CEO Brian Thompson has sent shockwaves through the healthcare community—not just for the tragedy itself, but for the unsettling response it has generated from healthcare professionals. In this deeply reflective episode of The Authentic Dentist podcast, Dr. Allison House and co-host Shawn Zajas explore the surprising lack of sympathy expressed by many medical practitioners and what it reveals about the broken state of American healthcare.
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1 month ago | 
dentaltown.com | William Jacobson |Howard Farran |Thomas Giacobbi
In the world of dentistry, defining success can look drastically different from one practice to another. Some practices are focused on financial growth and expansion, while others prioritize work-life balance or community impact. But how do you know if your practice is thriving or merely surviving?
Success in dentistry is highly personal. What feels like thriving for one practice might feel like merely surviving for another.
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1 month ago | 
dentaltown.com | William Jacobson |Flint Geier |Kyle Patton |Paul Edwards
As healthcare providers, dentists have a unique opportunity to reduce waste, conserve resources, and promote sustainability—all while delivering top-notch care to patients. The good news? Making your practice more eco-friendly doesn’t have to be complicated or expensive. Small, intentional changes can have a huge impact on both the environment and your bottom line.
Here are some simple, effective ways to make your dental practice more sustainable:
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1 month ago | 
dentaltown.com | Tom Hughes |William Jacobson |Howard Farran |Jason S. Wood
Content Warning: This episode discusses suicide and suicidal ideation. If that’s difficult for you to hear right now, we encourage you to pause or skip this episode and take care of your mental well-being.
Earlier this year, Dr. Maggie Augustyn published an article titled The Silence That Nearly Cost Me Everything: Why I Didn’t Reach Out Before Attempting Suicide Twice. It struck a nerve.
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1 month ago | 
dentaltown.com | William Jacobson |Flint Geier |Howard Farran |Drs. Stevie Roberts
Most patients don’t know what makes a great filling or crown, but they always remember how they felt in your care. The way you communicate, the ease of scheduling, and the trust you build are what truly define an exceptional patient experience.
Many practices put heavy focus on new patient experiences, but what about the loyal patients who keep coming back? If you’re not actively working to engage and retain them, you may be unknowingly losing them out the back door.
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1 month ago | 
dentaltown.com | William Jacobson |Maggie Augustyn |Howard Farran
Kiera is joined by Dr. Robert DiPilla to talk about his world of dentistry, including the transition from cosmetic to holistic services, how he educated his patients, lessons learned during his multi-practice ownership, and more.
About Dr. DiPilla: Dr. Robert DiPilla studied dentistry at the University of Detroit-Mercy, and then went on to attain a Fellowship for Dental Implants at the Harvard Club.
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1 month ago | 
dentaltown.com | William Jacobson |Howard Farran |Kyle Patton
“Wherever you go, there you are.” - Dr. Maggie Augustyn
Relationships don’t fall apart overnight. They unravel slowly through unspoken needs, unmet expectations, and the quiet distance that builds when life gets too full.
