Built In Chicago

1 week ago | builtinchicago.org | Taylor Rose

The best sales representatives are often the ones who aren’t selling anything — at least not right away. Instead, some of the best sales tactics revolve around solving a prospect’s problem more than selling them something. Offering a prospect a useful tool or piece of information  that is helpful to them even if they don’t buy the product  is at the core of many approaches to sales.

1 week ago | builtinchicago.org | Olivia Mcclure

When Tiffany Chen was first introduced to the idea of proprietary trading and “eating what you kill,” she fell in love. The idea of her performance being tied to individual revenue generation and the competitive nature of trading fit perfectly for Chen, who was raised in Hinsdale, a western suburb of Chicago. Chen grew up playing tennis competitively; her Hinsdale tennis team won the state championship, and Chen continued playing at the University of Chicago on the NCAA women’s tennis team.

2 weeks ago | builtinchicago.org | Ashley Bowden

MERGE, a Chicago-based marketing and technology agency, announced its acquisition of Blazer, a marketing and digital strategy consultancy. The move aims to expand MERGE’s early-stage consulting capabilities for consumer, health and financial services brands. The acquisition coincides with MERGE’s launch of cross-functional offerings designed to provide organizations with scalable, insight-led solutions.

2 weeks ago | builtinchicago.org | Taylor Rose

Feedback is a two-way street — and as it turns out — the secret to feeling engaged in your work. Gallup data shows that when employees are given meaningful feedback, 80 percent of them feel engaged in their work. But when employees feel like they can offer feedback to their company and it’s listened to, giving them a sense of ownership in their workplace, the percentage who feel engaged in their work spikes to 97 percent.

2 weeks ago | builtinchicago.org | Taylor Rose

When a patient is rushed into an operating room after an emergency, they aren’t treated by a single doctor, left alone to diagnose and triage what’s wrong; it’s a team of skilled surgeons, leaning on one another’s strengths. For Monica Royal, a customer experience advocate, tackling a customer experience problem at monday.com feels a little like stepping into an operating room, with an elite team by her side.