capterra.com

Feb 22, 2024 | capterra.com | Jeanne Meister

Nearly every discussion around generative AI over the past 18 months has centered around AI replacing human jobs. But what about the other side of the equation? “The fact is that the explosive use of AI is a catalyst for job replacement, job creation, and job redesign—all at the same time.

Feb 13, 2024 | capterra.com | Brian Westfall

Meta and X (formerly Twitter) made headlines in 2023 by eliminating or demoting entire levels of middle management in a move that Meta CEO Mark Zuckerberg called “good for the industry.”[1] As companies look for ways to remove inefficiencies and cut costs in 2024, should they follow in Big Tech’s footsteps and say goodbye to their middle managers? We don’t think so.

Oct 19, 2023 | capterra.com | Roger Dooley |Kyle Rich

Capterra interviews Roger Dooley on the science of attracting customers & engaging employees. If you're an HR manager seeking to boost employee engagement, or a business owner striving to nurture customer loyalty, you should know that these two goals are interdependent. The key to achieving both is understanding that satisfied, motivated employees are more likely to produce better work and then provide better experiences for your customers.

Sep 27, 2023 | capterra.com | David Ryan Polgar |Kyle Rich

Tech ethicist David Ryan Polgar shares a framework for balancing business needs and ethical growth. Technology is meant to make our lives easier, but assessing, selecting, and implementing new solutions for small to midsize companies is anything but straightforward. In your quest to discover which emerging technologies can drive innovation and enable growth, ethics may not be on your list of considerations—but it should be.

Sep 4, 2023 | capterra.com | Lars Schmidt |Kyle Rich

We often talk about the future of work from the employee perspective, but what will be the place of HR leaders in that still-evolving world? Changes in technology, workforce demographics, and business strategy have pushed HR leaders more and more into the spotlight. As executive leadership increasingly recognizes the importance of talent management and employee engagement, HR leaders are playing a more important role in shaping what work will look like in the future.