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Nov 11, 2024 | 
learn.g2.com | Alex Neighbour |Holly Hunt |Courtney Moran |Aris Apostolopoulos
Healthcare is an incredibly complex and critical industry. With healthcare workers and their patients at the core, the need to manage HR processes diligently and faultlessly is paramount. The consequences of mismanaged healthcare HR not only affect your organization and healthcare employees, but also extend to patient treatment. Underwhelming or under-delivered HR processes can cause real damage.
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Oct 21, 2024 | 
learn.g2.com | Courtney Moran |Izabelle Hundrev |Lauren Pope
Navigating your career path can feel a bit like traversing the meandering yellow brick road. Dorothy took the gilded path to the Emerald City to find the Wizard of Oz, a person she believed had the power to better her life by sending her home. However, career paths are typically not as clear (or gilded) as Dorothy’s road. We don’t always know how to find the best support in choosing our path.
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Jun 20, 2024 | 
research.g2.com | Grace Savides |Brianna Bajwa |Courtney Moran |Jazmine Betz
From navigating a massive tech stack to feeling underappreciated and overworked, such feelings can put everyone at risk for burnout, lower productivity, and turnover. This is where employee experience software provides assistance. Amid waves of tech layoffs, burnout is hitting employees hard these days.
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Mar 8, 2024 | 
research.g2.com | Jeffrey Lin |Marshall Lager |Emily Malis Greathouse |Courtney Moran
Since the commercial introduction of generative AI models like ChatGPT, Bard, Llama 2, etc., companies have been scrambling to find the best business application for this new technology. The customer service software industry has traditionally been the test bed for new automation technologies. Low-level customer support tasks are regularly automated by chatbots, self-service platforms, knowledge bases, and customer education materials.
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Oct 12, 2023 | 
research.g2.com | Brianna Bajwa |Jazmine Betz |Matthew Miller |Courtney Moran
Microsoft Teams has announced the launch of an AI library, enabling developers to introduce large language models (LLMs) into Teams. The addition of conversational apps in Teams is set to boost user efficiency and productivity. The evolution of Microsoft Teams’ AI adoptionThe COVID-19 pandemic has notoriously changed the frequency of meetings over the past three years. A of 435 workers conducted by Microsoft found that 57% of workers experienced increased meeting load.
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Oct 12, 2023 | 
research.g2.com | Nathan Calabrese |Victoria Blackwell |Courtney Moran |Emily Malis Greathouse
Intuit recently released a new payment and banking solution in their QuickBooks line of products. It is designed especially for small businesses who might not currently need the full range of QuickBooks accounting and financial management capabilities. Intuit, the parent company behind financial products such as QuickBooks Online, TurboTax Business, and Quicken, announced the release of its new product.
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Jul 31, 2023 | 
research.g2.com | Nathan Calabrese |Michael Gigante |Courtney Moran
On June 28, I had the opportunity to attend a conference sponsored by Celonis, a leader in G2's Process Mining category. This was a great opportunity to attend training sessions, learn more about process mining, and hear from users of process mining software. The conference was dubbed Celonis World Tour 2023, as they made 10 stops around the world, starting in Munich and wrapping up in Chicago. What is process mining?
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Jul 31, 2023 | 
research.g2.com | Jeffrey Lin |Shaun Bishop |Courtney Moran |Michael Gigante
Can AI technologies increase your business’s vulnerability to anti-discrimination lawsuits? Proposed legislations regulating AI technologies say an unequivocal yes. In 2022, the EEOC reported 73,485 lawsuits filed against businesses. if HR leaders aren’t careful, AI involvement in recruiting can raise that number. Industry leaders like Sam Altman, , and Timnit Gebru have voiced concerns about how bias and discrimination can be trained into AI.
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Feb 23, 2023 | 
learn.g2.com | Lauren Fram |Courtney Moran
If you are in the market to buy a house or a condo, you will likely encounter an HOA (or several). Homeowner's Association (HOA) can make or break whether you get your dream home, so it’s important to know what they are and how they work. And if you’re a property owner or HOA president, you need tools to help you keep your HOA organized and running smoothly. With a variety of community association management software on the market, you can find a solution that works best for your HOA.
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Feb 14, 2023 | 
learn.g2.com | Alexa Drake |Maddie Rehayem |Courtney Moran |Jennifer Broflowski
In today’s digital world, we are more connected than ever. Yet, authentic human moments – when we connect on a deeper level – are few and far between. This is especially true in recruiting. Candidates job search online and network on social media without ever leaving the house. HR tech is expensive, and there are a lot of software options to help them form real connections with recruiters (and vice versa), even talking in person.
