-
Jan 13, 2025 | 
research.g2.com | Jeffrey Lin
The modern digital work environment is a space for rapidly adopting productivity-improving tools to help professionals maximize efficiency. Software products are tested and implemented quickly based on their ability to improve employee workflow. G2 is excited to announce a new category for one such software: Text Expanders.
-
Sep 12, 2024 | 
nber.org | Ina Ganguli |Jeffrey Lin |Vitaly Meursault |Nicholas Reynolds
Skip to main content The views expressed in this paper are solely those of the authors and do not necessarily reflect the views of the Federal Reserve Bank of Philadelphia, the Federal Reserve System, or the National Bureau of Economic Research. No statements here should be treated as legal advice. Any errors or omissions are the responsibility of the authors. Acknowledgements: We gratefully acknowledge support from an NBER Innovation Policy Grant.
-
Aug 30, 2024 | 
research.g2.com | Jeffrey Lin |Blue Bowen
In our previous article, we explored the evolving role of customer success in modern businesses. In the meantime, the software platforms that support customer success managers (CSMs) in their roles have adapted to their new job demands. However, our survey findings show that adaptation to user needs has not been uniform.
-
Jul 30, 2024 | 
medium.com | Jeffrey Lin
Coming off a victory against Serbia, Team USA will look to roll through South Sudan in the next stage of Group C. Though this is South Sudan's first Olympic basketball berth, the Sudanese team has come out strong with a near-upset against the Americans in the exhibition games and a win against Puerto Rico.
-
Jun 13, 2024 | 
research.g2.com | Jeffrey Lin |Gabriel Gheorghiu |Subhransu Sahu |Jasmine Lee
Few things are more frustrating for a customer than being unable to purchase a product they know they want and are trying to buy. A payment process is seen as a necessary evil for users to finalize an exchange of currency for goods. Any impediment can cause customers to abandon their shopping cart and seek a smoother experience elsewhere. Businesses are motivated to make this portion of the customer experience as seamless as possible, lest they risk losing a customer to their competitors.
-
Mar 8, 2024 | 
research.g2.com | Jeffrey Lin |Marshall Lager |Emily Malis Greathouse |Courtney Moran
Since the commercial introduction of generative AI models like ChatGPT, Bard, Llama 2, etc., companies have been scrambling to find the best business application for this new technology. The customer service software industry has traditionally been the test bed for new automation technologies. Low-level customer support tasks are regularly automated by chatbots, self-service platforms, knowledge bases, and customer education materials.
-
Feb 20, 2024 | 
nature.com | Il-Kyu Kim |Jeffrey Lin |Stacy Thomas |Takeshi Katsuda |John W. Tobias |Robert H Vonderheide
AbstractAcquired resistance to immunotherapy remains a critical yet incompletely understood biological mechanism. Here, using a mouse model of pancreatic ductal adenocarcinoma (PDAC) to study tumor relapse following immunotherapy-induced responses, we find that resistance is reproducibly associated with an epithelial-to-mesenchymal transition (EMT), with EMT-transcription factors ZEB1 and SNAIL functioning as master genetic and epigenetic regulators of this effect.
-
Jan 26, 2024 | 
hoodline.com | Emily Nguyen |Lucas Wright |Clara Robinson |Jeffrey Lin
The National Women's Soccer League is hitting the ground running with its 2024 season, unveiling a packed schedule that puts women's soccer front and center on the national stage. According to an announcement from the NWSL, the Portland Thorns will have the honor of opening the regular season against Kansas City Current at the latter's home turf, CPKC Stadium – a venue lauded as the first built specifically for a professional women's soccer team.
-
Oct 31, 2023 | 00372-8&sz=64)
cell.com | Yi Xia |Jeffrey Lin |Ken Chu |Jenny Yang
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
-
Oct 11, 2023 | 
research.g2.com | Grace Savides |Shaun Bishop |Jeffrey Lin |Jazmine Betz
This post is part ofG2's 2024 technology trendsseries. Read more about G2’s perspective on digital transformation trends in anintroductionfrom Chris Voce, VP, market research, and additional coverage on trends identified by G2’s analysts.
