Eagle Federal

Sep 13, 2024 | cuinsight.com | Joy Smith-Durant |Eagle Federal

In the unforgettable scene from one of my favorite movies, the 1978 film adaptation of The Wiz starring Michael Jackson and Diana Ross, the camera pans over a grim, industrial factory where the workers, dressed in drab, tattered clothing, toil away under the oppressive rule of the Wicked Witch Evillene. The atmosphere is heavy with despair, and the workers move mechanically, their faces devoid of hope.

Jun 14, 2024 | cuinsight.com | Joy Smith-Durant |Eagle Federal

In your best Stevie Wonder voice, sing with me…♫♪♪I just called to say I love youI just called to say how much I careI just called to say I love youAnd I mean it from the bottom of my heartNow that song will be stuck in your head all day, smile😊!I Just Called to Say I Love You is a song that expresses genuine love and devotion to a special someone without a special occasion or reason for the call. If you were to get a call like this, I’m sure it would make you smile.

Mar 8, 2024 | cuinsight.com | Philip Kevin Paul |Lesley Sears |Joy Smith-Durant |Eagle Federal

Regulatory overreach is impeding credit unions’ ability to improve the financial wellbeing of members and Congress and regulators must take action to reverse this trend, America’s Credit Unions Transition Board Secretary Karen Harbin told members of a House Financial Services subcommittee Thursday. Harbin, president/CEO of Commonwealth Credit Union in Frankfort, Ky., testified on behalf of America’s Credit Unions for a hearing on the impact of politicized financial regulations.

Mar 8, 2024 | cuinsight.com | Philip Kevin Paul |Lesley Sears |Joy Smith-Durant |Eagle Federal

The vast expansion of digital services has transformed the credit union member experience. Unfortunately, this rapid transformation has ushered in a rise of online fraudulent activity and a surge in cybercrime as fraudsters seek to exploit vulnerabilities in an increasingly digital ecosystem. According to LexisNexis’ report, The True Cost of Fraud,  more than half of credit unions report increases in account takeover fraud (63%), synthetic identity fraud (58%) and card-not-present fraud (53%).

Mar 8, 2024 | cuinsight.com | Lesley Sears |Joy Smith-Durant |Eagle Federal |Mark Arnold

At CUES we’ve been talking a lot lately about the pressure credit union managers feel between the performance focus of leadership and the day-to-day needs of their direct reports. We’ve considered how managers’ development is often overlooked, especially when high-performing individual contributors are promoted to management but not trained in the success skills required for that new role. We’ve also discussed approaches to offering development today managers.