
Michael A. Bentley
Articles
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2 weeks ago |
mypmp.net | Dennis Jenkins |Diane Sofranec |Austin M. Frishman |Michael A. Bentley
Have you or anyone in your family ever hired someone to come into your home to perform a service and have a bad feeling about that person? Ask yourself: Why did you have a bad feeling? Was it a bad attitude, an honesty issue or something else? So often, it is way more subtle than that, but you probably did not let them work without keeping your eye on them and were relieved when they left. Now, think about your employees in your customers’ homes.
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1 month ago |
mypmp.net | Heather Gooch |Diane Sofranec |Michael A. Bentley
As noted in our 2025 State of the Industry Report, an increasing number of pest management professionals (PMPs) are adding services to strengthen their relationships with existing customers, reach new customers and augment revenue streams. The first step is knowing when the time is right to expand. There’s a certain amount of luck and aligning of stars, but your chance for success increases when you go into the process with clear eyes.
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1 month ago |
mypmp.net | Diane Sofranec |Michael A. Bentley |Sarah Bernard
When you see numerous ants in switch boxes, circuit breakers and transformers, do you wonder whether they have an attraction to electricity? Research suggests that foraging ants randomly wind up in these locations and get shocked when they come between live electrical contacts. The release of pheromones attracts additional ants in numbers that may clog equipment and cause it to malfunction. Source: U.S. Department of Agriculture’s National Cooperative Extension ResourceAnswers to March Tech Test1.
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1 month ago |
mypmp.net | Foster Brusca |Diane Sofranec |Michael A. Bentley
Sales can be a challenging but rewarding aspect of your pest control career. It requires a mixture of industry knowledge, interpersonal skills and confidence to turn leads into loyal customers. Closing a sale often comes down to building trust, addressing customer concerns and confidently presenting tailored solutions. Sales strategies for pest management professionals (PMPs) should emphasize relationship-building, overcoming objections and showcasing the value of your services.
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1 month ago |
mypmp.net | Diane Sofranec |Michael A. Bentley |Sheri Spencer Bachman
Andy Sanefski and Gabe Seymour are pest control business owners and co-hosts of the “Coast 2 Coast Pest Talk” podcast. They are willing to share the opportunities, the challenges and everything in between they’ve encountered in the pest control industry. Their unique perspectives can be attributed to their experiences and home bases. Sanefski began his pest management career in 1997 as a technician, but the company he worked for was sold in 2006.
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