
Mike Urban
Reporter and Columnist at Reading Eagle
Reporter at Main Line Times
I am a reporter with the Reading Eagle newspaper in Reading, PA.
Articles
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1 month ago |
autosphere.ca | Mike Urban
Bringing on an apprentice is an investment, but it’s one that can pay off in ways many shop owners overlook. For starters, apprentices often cost less up front compared to seasoned technicans. But that’s not where the value ends. The real win is retention. When you train someone from the ground up, they learn your way—your systems, your tools, your standards.
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2 months ago |
autosphere.ca | Mike Urban
How SOPs Improve Efficiency and Customer Satisfaction. Running an independent automotive repair shop is no easy task. Every day, shop owners and their teams deal with customer service, diagnosing vehicles, ordering parts, and making sure repairs are done right the first time. With so many moving parts, it’s easy for things to get disorganized, leading to mistakes, wasted time, and frustrated customers.
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Feb 17, 2025 |
autosphere.ca | Mike Urban
Unseen Challenges Faced by Auto Shop OwnersRecently, I was reminded of the classic rock song “Behind Blue Eyes” by The Who, originally released in 1971. The song poignantly reflects on hidden struggles and misunderstandings—themes that resonate deeply with my own experiences and likely with many others in our field.
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Oct 22, 2024 |
republicanherald.com | Mike Urban
Personalised advertising and content, advertising and content measurement, audience research and services developmentStore and/or access information on a deviceYou can choose how your personal data is used.
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Oct 22, 2024 |
wfmz.com | Mike Urban
Twenty students and two staff members of Gillingham Charter School are suing the Pottsville School District in federal court alleging that the district violated their civil rights during a regional college fair held recently in Martz Hall. Gillingham Executive Director Nicolle Hutchinson on Tuesday spoke in front of the school’s building in the city about the lawsuit, which was filed Monday in Pennsylvania’s Middle District Court.
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