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1 month ago | 
forrester.com | Bernhard Schaffrik
The AI gold-rush continues into 2025 despite economic volatility. But this isn’t a race; the winner isn’t necessarily the first there. However, you do need to run the race to have a chance. In difficult times, especially for those in crisis, there is a temptation to shut down all innovation and sure up on the fundamental. Yes, these groups must narrow their mission to focus on critical capabilities – but you can’t shut down all forms of innovation. The risk is too great.
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1 month ago | 
forrester.com | Bernhard Schaffrik
While we receive many client inquiries on best practices for innovation management, there have been four recurring categories of inquiries lately that dominate our client conversations:Clients want to validate their organizational innovation setups against best practices. While most of our clients are operating centralized innovation teams, their mandates vary from technology foresight and experimentation to innovation facilitation and delivery.
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Sep 30, 2024 | 
forrester.com | Octavio Garcia Granados |Bernhard Schaffrik |Craig Le Clair
Many of my recent client conversations have been on network APIs, also known as network open APIs. In particular, they want to discuss timelines, challenges, opportunities, use cases, and future market outlook. Similar to what I discussed in my previous blog about 5G network slicing, the reality is not as rosy as one might expect, once again due to the heavy dependency on software development communities outside the telecommunications industry’s reach. Why are people excited?
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Sep 25, 2024 | 
forrester.com | Paul Ferron |Seth Marrs |Bernhard Schaffrik
We are in the final two weeks before Forrester’s B2B Summit EMEA. If you haven’t registered yet, make this your action for the day. Trust me, you don’t want to miss this! Today’s blog highlights a couple of track sessions that illustrate the inspiring and practical nature of the research we will share. Embrace Ingenuity for Sustainable GrowthIngenuity is what it takes to reinvent our businesses for sustainable growth. B2B companies operate on outdated models to drive growth.
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Sep 23, 2024 | 
forrester.com | Jinan Budge |Bernhard Schaffrik |Subhendu Pattnaik
One of the three principles of High-performance IT (HPIT) is to build trust on a foundation of security, privacy and resilience. As a CIO, executing your strategy will be much easier if you unleash the talent of the person who plays an outsized role in building a trusted business: your Chief Information Security Officer (CISO).
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Sep 23, 2024 | 
forrester.com | Stéphane Vanrechem |Bernhard Schaffrik |Biswajeet Mahapatra
The 2024 Forrester Enterprise Architecture Awards have reached their second stage: EMEA. Just like the Americas award, we have partnered with The Open Group, who have contributed both publicity and judges. I am honored to announce the winner and runners-up from my home region. Once again, the quality of the submissions this year was exceptionally high.
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Sep 23, 2024 | 
forrester.com | Bernhard Schaffrik |Tracy Woo |Biswajeet Mahapatra
Forrester introduced the concept of high-performance IT earlier this year. High-performance IT describes the pursuit of continuously improving business results through technology. It rests on three principles. IT must: 1) continuously align with the business; 2) build trust on a foundation of security, privacy, and resilience; and 3) empower the business to readily adapt to changing market conditions and customer demand.
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Jun 27, 2024 | 
forrester.com | Devin Dickerson |Andrew Cornwall |Bernhard Schaffrik
Many businesses embrace SaaS or commercial off-the-shelf (COTS) applications to modernize business capabilities and to replace aging core applications and systems of record. While these solutions offer benefits like improved cost and reduced complexity when compared to custom development, their customization potential is limited which can erode any built-in advantages as you diverge further from the core supported use cases of the commercial product.
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Jun 26, 2024 | 
forrester.com | Andrew Cornwall |Bernhard Schaffrik |Diego Giudice
We fielded Forrester’s Q1 2024 Developer Experience Survey to learn about developers and their experiences at work. We asked developers themselves, their leaders, vendors, and developer experience advocates to tell us about the developer experience. We wanted to identify where everyone aligned, and where opinions differed. Many organizations lack a strategy to improve developer experience.
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Jun 20, 2024 | 
forrester.com | Bernhard Schaffrik |Huard Smith |Chuck Gahun
Generative AI (GenAI) is an enabler for more automation – and is now getting embedded in many software vendors’ platforms with different names and labels such as AI agents, AI-led micro-automations, and autonomous workplace assistants (AWA). All of these are somewhat overlapping terms for agentic automation that is starting to sprout as generative AI promises to elevate automation to unknown value heights. Forrester is explicitly encouraging to leverage GenAI in automation use cases of all sorts.
