
Georganne Bender
Contributor at Freelance
Blogger at Kizer and Bender's Retail Adventures
Top Retail Experts. Speakers, consumer anthropologists, consultants, writers, and all about retail. Authors of #Retail Adventures blog.
Articles
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2 weeks ago |
jewellermagazine.com | Ryan Estis |Georganne Bender |Shep Hyken |David Brown
Through my life experiences, conditioning, limited understanding, and fear of failure, I convinced myself I wasn’t cut out to start a business. I clung to that internal version of myself, and it afforded some false sense of security and a way to rationalise my decision to stay the course. I was also very wrong. As my dream beckoned, I summoned the courage to answer the call and take my shot. If you’ve ever thought, “That’s just not possible for me,” you’re not alone.
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Nov 27, 2024 |
jewellermagazine.com | Denyse Drummond-Dunn |Rich Kizer |Georganne Bender |Michael Hinshaw
In the September issue of Jeweller, I covered the importance of word-of-mouth marketing for jewellery retailers and detailed the value of building trust with customers. In part two, our attention turns to the importance of distinctive products in a competitive environment, such as the jewellery industry. When it comes to distinctive products, for many, one brand immediately comes to mind: Apple. Steve Jobs succeeded in building a strong brand that people associated with innovative products.
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Sep 11, 2024 |
jewellermagazine.com | Jeannie Walters |Rich Kizer |Georganne Bender |David Brown
In the second part of this series on Artificial Intelligence (AI) and its impact on retail, we begin by emphasising the importance of understanding the ways in which these programs can shape the customer journey. Generative AI is already reshaping how customers and businesses interact, learn from and about one another, and plan the next steps. Today, you probably have some experience interacting with AI as a customer. I bet you can relate to the following points.
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Sep 11, 2024 |
jewellermagazine.com | David Brown |Jeannie Walters |Rich Kizer |Georganne Bender
As a seasoned retailer, you’ll be more than aware that the Christmas season isn't just a busy time. It's a crucial opportunity to shine and exceed expectations. It can transform your year from ordinary to extraordinary. Likewise, it can quickly turn a promising start into a disappointing finish. A significant percentage of your annual sales, sometimes as much as 25 per cent, can be attributed to this time of year.
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May 7, 2024 |
jewellermagazine.com | David Brown |Graham Jones |Rich Kizer |Georganne Bender
I’ve long been a fan of the work of Tony Robbins and the impact psychology can have on success in all aspects of life. As a business leader, comprehending the six basic human needs that Robbins identifies can profoundly impact your dealings with customers and staff. When you begin to understand these needs, you start to discover what people require to be satisfied, and you can tap into these factors to help you and them achieve the required outcomes.
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I rode or saw them all! ^G

61 years ago today, four iconic Disney attractions debuted at the 1964-65 New York World’s Fair: Carousel of Progress, Ford’s Magic Skyway, “it’s a small world,” and President Abraham Lincoln. The rest is history. 🙌 https://t.co/H74VL45bvX

I end AI sessions with a "thank you and goodbye." You know what can happen when you don't say goodbye to an ouija board and I'm not taking any chances. ^G

Do you say “Please” and “Thank You” to AI? https://t.co/Nz3d8SuNgh

Hudson Bay plans historically significant art and artifacts auction. Wouldn't that be fun to attend? https://t.co/O46IQqHr92