Jess Burn

3 weeks ago | forrester.com | Jess Burn

The Forrester Wave™: Email, Messaging, And Collaboration Security Solutions, Q2 2025 is live – and it looks a bit different from its predecessor in 2023. Yes, it’s a mouthful but the holistic approach of email, messaging, and collaboration security (EM&CS) is a reflection not only of the way people work but of the threats facing those workers as they communicate and collaborate with customers, partners, and each other.

2 months ago | forrester.com | Jess Burn

So far, 2025 is filled with… distractions for security leaders. Between scrambling to secure their organizations’ AI initiatives, staying on top of critical vulnerabilities (and the organizations delivering the CVE process), perpetually communicating and training to guard against human element breaches, and navigating yet another period of uncertainty and volatility, it’s tempting to take a set and forget approach to common attack scenarios like ransomware.

Jan 28, 2025 | forrester.com | Jinan Budge |Jess Burn |Paul McKay |Tracy Woo

We are thrilled to announce our research, Deconstructing Human-Element Breaches, detailing the many and varied risks posed by and to humans — a problem that has plagued cybersecurity teams for decades. Forrester clients can use this research as a catalyst for productive conversations with executives and peers across functions about controls to mitigate the human element breach types most common to their organizations and industries.

Dec 4, 2024 | forrester.com | Fiona Swerdlow |Jess Burn |Kelsey Chickering

Holiday offers started some time ago, but the US holiday shopping season has now launched in earnest. NRF and Prosper Insights estimate that the five-day period from Thanksgiving through Cyber Monday saw 197 million shoppers – the second highest number since 2017. Adobe Analytics reports that US consumers spent $41.1 billion online during that time. We forecast that the season overall (November and December) will see $257 billion in US online sales.

Dec 2, 2024 | forrester.com | Jess Burn |Kelsey Chickering |Stephanie Liu

It’s the most frantic time of the year, isn’t it? From “Black Friday Starts Now!” on November 1 through to “Place your order by December 18 for guaranteed delivery!” and finally to “There’s still time!” and “Great last-minute gifts!” it would certainly seem so by looking at most people’s overflowing personal in-boxes.