Jess Burn

North Stonington

Senior Analyst, Security and Risk at Forrester Research

Principal Analyst for Security & Risk @forrester: CISO role, security talent mgmt, IR & crisis mgmt, email security | Adopt don't shop!🐈🐕 | Tweets are my own

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Articles

Announcing The Forrester Wave™: Email, Messaging, And Collaboration Security Solutions, Q2 2025

5 days ago | forrester.com | Jess Burn

The Forrester Wave™: Email, Messaging, And Collaboration Security Solutions, Q2 2025 is live – and it looks a bit different from its predecessor in 2023. Yes, it’s a mouthful but the holistic approach of email, messaging, and collaboration security (EM&CS) is a reflection not only of the way people work but of the threats facing those workers as they communicate and collaborate with customers, partners, and each other.
Don’t Call It A Comeback: Stay Ready For Ransomware

1 month ago | forrester.com | Jess Burn

So far, 2025 is filled with… distractions for security leaders. Between scrambling to secure their organizations’ AI initiatives, staying on top of critical vulnerabilities (and the organizations delivering the CVE process), perpetually communicating and training to guard against human element breaches, and navigating yet another period of uncertainty and volatility, it’s tempting to take a set and forget approach to common attack scenarios like ransomware.
Breaking Down Human-Element Breaches To Improve Cybersecurity

Jan 28, 2025 | forrester.com | Jinan Budge |Jess Burn |Paul McKay |Tracy Woo

We are thrilled to announce our research, Deconstructing Human-Element Breaches, detailing the many and varied risks posed by and to humans — a problem that has plagued cybersecurity teams for decades. Forrester clients can use this research as a catalyst for productive conversations with executives and peers across functions about controls to mitigate the human element breach types most common to their organizations and industries.
Black Friday and Cyber Monday 2024: Offers galore spur spending

Dec 4, 2024 | forrester.com | Fiona Swerdlow |Jess Burn |Kelsey Chickering

Holiday offers started some time ago, but the US holiday shopping season has now launched in earnest. NRF and Prosper Insights estimate that the five-day period from Thanksgiving through Cyber Monday saw 197 million shoppers – the second highest number since 2017. Adobe Analytics reports that US consumers spent $41.1 billion online during that time. We forecast that the season overall (November and December) will see $257 billion in US online sales.
Protect Your Customers And Your Brand From Holiday Fueled Phishing

Dec 2, 2024 | forrester.com | Jess Burn |Kelsey Chickering |Stephanie Liu

It’s the most frantic time of the year, isn’t it? From “Black Friday Starts Now!” on November 1 through to “Place your order by December 18 for guaranteed delivery!” and finally to “There’s still time!” and “Great last-minute gifts!” it would certainly seem so by looking at most people’s overflowing personal in-boxes.
Securing IoT Devices Demands Applying Zero Trust Principles

Jul 15, 2024 | forrester.com | Paddy Harrington |David Holmes |Jess Burn

Two recent sets of vulnerabilities discovered in medical IoT devices, one in lab testing gear and one in a temperature sensor, the latter of which brings back memories of the infamous fish tank sensor hack in Las Vegas, highlight the need for implementing Zero Trust principles when deploying IoT devices.
Never “Too Small For Cybercriminals:” One Town’s Cautionary Tale

Jun 25, 2024 | forrester.com | Jess Burn |Joseph Blankenship |Andras Cser

Earlier this month, the Town Manager of Arlington, Massachusetts notified constituents that Arlington fell victim to a classic cybercrime, business email compromise (BEC). Through account compromise of its employees and account spoofing of its vendor, bad actors were able to reroute four monthly electronic funds transfer payments for a high school building project totaling nearly $500k. The fraud was uncovered when that vendor notified the town that they hadn’t been paid in four months.
Fortinet Acquires Lacework

Jun 12, 2024 | forrester.com | Andras Cser |Jess Burn

After the rumors that Wiz was going to acquire cloud workload security (CWS) specialist Lacework fell through, Fortinet has announced the acquisition of Lacework for an undisclosed amount. The sales price is expected to be higher than Wiz’s rumored offer but lower than what Lacework’s investors would have liked.
Adoption of Cisco’s HyperShield Will Depend on AI, and Security Tooling Coexistence

Jun 11, 2024 | forrester.com | Andras Cser |James McQuivey |Jess Burn

Cisco has announced a new network and cloud security platform, called Hypershield. Hypershield offers autonomous and automatic network segmentation based on understanding network traffic patterns with AI. Hypershield provides:A modified and proprietary version of the extended Berkeley Packet Filter (eBPF) based agent framework to act as not only as a traditional observation point but also as network policy enforcement point in Windows and Linux operating systems.
Announcing The Forrester Wave™: Cybersecurity Incident Response Services, Q2 2024

Jun 11, 2024 | forrester.com | Jess Burn |Andras Cser

Electricity, water, internet… and incident response. In a threat-glutted 2024, incident response (IR) services are practically a utility, but unlike the providers of the former, these services don’t come from some form of a monopoly. In fact, security leaders have a vast array of choices of highly competent providers, 14 of which Forrester evaluated in The Forrester Wave™: Cybersecurity Incident Response Services, Q2 2024. Are all these providers able to help security leaders on their worst day?