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2 weeks ago | 
dentaltown.com | Hunter Satterfield |Maggie Augustyn |Howard Farran
Case acceptance is 80% psychology and 20% skill. Kiera gives tangible tips on how treatment coordinators and doctors can get in the right frame of mind for that successful case acceptance, including no more assuming someone’s financial capabilities, understanding people’s motivators, and learning the art of silence.
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1 month ago | 
dentaltown.com | William Jacobson |Maggie Augustyn |Howard Farran
Kiera is joined by Dr. Robert DiPilla to talk about his world of dentistry, including the transition from cosmetic to holistic services, how he educated his patients, lessons learned during his multi-practice ownership, and more.
About Dr. DiPilla: Dr. Robert DiPilla studied dentistry at the University of Detroit-Mercy, and then went on to attain a Fellowship for Dental Implants at the Harvard Club.
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1 month ago | 
dentaltown.com | Jay Geier |Maggie Augustyn |Howard Farran |Thomas Giacobbi
Managing Accounts Receivable (A/R) can feel like a never-ending struggle—unpaid balances pile up, overhead creeps higher, and the stress of chasing down payments wears on the whole team. But what if you could cut A/R in half while increasing profitability and boosting morale?
That’s exactly what one dental practice did.
In just 12 months, they reduced A/R by $145,000, completely transforming their financial health and team dynamics. Here’s how they made it happen—and how you can too.
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2 months ago | 
dentaltown.com | Hunter Satterfield |Maggie Augustyn |Kyle Patton |Howard Farran
Hiring and retaining hygienists has become one of the biggest challenges for dental practices. With increasing salary expectations, workforce shortages, and varying levels of experience among candidates, many offices struggle to remain competitive while maintaining profitability. In this guide, we’ll break down practical strategies to attract top hygienists, structure fair compensation models, and ensure a thriving dental practice.
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2 months ago | 
dentaltown.com | Jay Geier |Maggie Augustyn |Howard Farran |Arselia Gales
As we approach the end of Q1 2025, it's time to pause and ask: Are you on track for your best year yet? The first quarter of the year is a crucial time to assess progress, refine goals, and optimize operations to ensure continued success. If you haven’t yet evaluated your performance, now is the perfect time to do a Q1 review for your dental practices!
In this guide, we’ll break down three key steps to help you assess and adjust your strategy so you can thrive in 2025.
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2 months ago | 
dentaltown.com | David Ranney |Maggie Augustyn |Melissa Lowry |Thomas Giacobbi
Kiera walks listeners through five steps to understanding a profit and loss statement:1. Know the structure
2. Follow the revenue streams
3. Track your spending
4. Calculate the ratios
5. Set financial goals
Episode resources:
Sign up for Dental A-Team’s Virtual Summit 2025!
Subscribe to The Dental A-Team podcast
Schedule a Practice Assessment
Leave us a review
Transcript
Kiera Dent (00:03.726)
Hello, Dental A Team listeners. This is Kiera.
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2 months ago | 
dentaltown.com | Hunter Satterfield |Jay Geier |Maggie Augustyn |Rami Salha
Bringing a new associate dentist into your practice is a major milestone. Whether you're expanding your clinical services, improving hygiene check efficiency, or creating better work-life balance, a successful onboarding process is crucial to maintaining team harmony and patient trust. However, if not handled correctly, adding an associate can lead to team resistance, inconsistent treatment approaches, and patient confusion. So how do you onboard an associate dentist the right way?
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2 months ago | 
dentaltown.com | William Jacobson |Angie Svitak |Maggie Augustyn |Sam Mittelsteadt
Building a thriving practice isn’t just about great clinical skills or efficient systems—it’s also about creating a positive, engaged team culture. And one of the most underrated tools for strengthening your team? Celebrations in dental practices.
If you want a happier, more engaged team, it’s time to start implementing celebrations and recognition into your practice.
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2 months ago | 
dentaltown.com | William Jacobson |Hunter Satterfield |Jay Geier |Maggie Augustyn
One of the biggest challenges dental practices face today is to hire and retain great hygienists. With rising wages, increasing demand, and shifting expectations, many practices find themselves in a difficult position—how do you attract top-tier hygienists while maintaining practice profitability?
We’ll break down key strategies for hiring hygienists, determining fair pay structures, and ensuring long-term retention without compromising your bottom line.
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Jan 22, 2025 | 
dentaltown.com | Howard Farran |Maggie Augustyn |Thomas Giacobbi
Tiff and Britt provide a play-by-play of what one practice did over the course of one year to go from producing $1.2 million to $2.5 million. This includes having the right systems in place and the right people in the right seats.
Episode resources:
Subscribe to The Dental A-Team podcast
Join Dental A-Team Consulting
Leave us a review
Transcript:
The Dental A Team (00:02.09)
Hello, Dental A Team listeners. I am so excited to be here with you today. We are doing something really exciting.
