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2 weeks ago | 
dentaltown.com | Maggie Augustyn |Flint Geier |Robert Niles
Let’s be honest—many dentists are feeling stretched thin. The team’s underperforming, accountability is spotty, and it can feel like everything falls on the doctor’s shoulders.
One of the most common pain points we hear from practices across the country?
“I just want my team to take ownership and accountability.”
We’ve consulted hundreds of offices and can confidently say this: creating a culture of ownership is possible, and it starts with systems!
Here are 3 proven strategies that work
1.
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2 weeks ago | 
dentaltown.com | Maggie Augustyn |Kyle Patton
Kiera is joined by Dr. Christy Moore of Moore Smiles to talk about how Dr. Moore has maintained her passion for dentistry over the decades, including providing solid leadership for your team, keeping an amazing culture, and branching out to services like Botox.
Episode resources:
Subscribe to The Dental A-Team podcast
Schedule a Practice Assessment
Leave us a review
Transcript:
Kiera Dent (00:01)
Hello, Dental A Team listeners, this is Kiera. And today I have such a special guest.
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1 month ago | 
dentaltown.com | Hunter Satterfield |Maggie Augustyn |Howard Farran
Case acceptance is 80% psychology and 20% skill. Kiera gives tangible tips on how treatment coordinators and doctors can get in the right frame of mind for that successful case acceptance, including no more assuming someone’s financial capabilities, understanding people’s motivators, and learning the art of silence.
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Mar 27, 2025 | 
dentaltown.com | William Jacobson |Maggie Augustyn |Howard Farran
Kiera is joined by Dr. Robert DiPilla to talk about his world of dentistry, including the transition from cosmetic to holistic services, how he educated his patients, lessons learned during his multi-practice ownership, and more.
About Dr. DiPilla: Dr. Robert DiPilla studied dentistry at the University of Detroit-Mercy, and then went on to attain a Fellowship for Dental Implants at the Harvard Club.
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Mar 22, 2025 | 
dentaltown.com | Jay Geier |Maggie Augustyn |Howard Farran |Thomas Giacobbi
Managing Accounts Receivable (A/R) can feel like a never-ending struggle—unpaid balances pile up, overhead creeps higher, and the stress of chasing down payments wears on the whole team. But what if you could cut A/R in half while increasing profitability and boosting morale?
That’s exactly what one dental practice did.
In just 12 months, they reduced A/R by $145,000, completely transforming their financial health and team dynamics. Here’s how they made it happen—and how you can too.
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Mar 16, 2025 | 
dentaltown.com | Hunter Satterfield |Maggie Augustyn |Kyle Patton |Howard Farran
Hiring and retaining hygienists has become one of the biggest challenges for dental practices. With increasing salary expectations, workforce shortages, and varying levels of experience among candidates, many offices struggle to remain competitive while maintaining profitability. In this guide, we’ll break down practical strategies to attract top hygienists, structure fair compensation models, and ensure a thriving dental practice.
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Mar 15, 2025 | 
dentaltown.com | Jay Geier |Maggie Augustyn |Howard Farran |Arselia Gales
As we approach the end of Q1 2025, it's time to pause and ask: Are you on track for your best year yet? The first quarter of the year is a crucial time to assess progress, refine goals, and optimize operations to ensure continued success. If you haven’t yet evaluated your performance, now is the perfect time to do a Q1 review for your dental practices!
In this guide, we’ll break down three key steps to help you assess and adjust your strategy so you can thrive in 2025.
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Mar 13, 2025 | 
dentaltown.com | David Ranney |Maggie Augustyn |Melissa Lowry |Thomas Giacobbi
Kiera walks listeners through five steps to understanding a profit and loss statement:1. Know the structure
2. Follow the revenue streams
3. Track your spending
4. Calculate the ratios
5. Set financial goals
Episode resources:
Sign up for Dental A-Team’s Virtual Summit 2025!
Subscribe to The Dental A-Team podcast
Schedule a Practice Assessment
Leave us a review
Transcript
Kiera Dent (00:03.726)
Hello, Dental A Team listeners. This is Kiera.
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Mar 7, 2025 | 
dentaltown.com | Hunter Satterfield |Jay Geier |Maggie Augustyn |Rami Salha
Bringing a new associate dentist into your practice is a major milestone. Whether you're expanding your clinical services, improving hygiene check efficiency, or creating better work-life balance, a successful onboarding process is crucial to maintaining team harmony and patient trust. However, if not handled correctly, adding an associate can lead to team resistance, inconsistent treatment approaches, and patient confusion. So how do you onboard an associate dentist the right way?
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Feb 28, 2025 | 
dentaltown.com | William Jacobson |Angie Svitak |Maggie Augustyn |Sam Mittelsteadt
Building a thriving practice isn’t just about great clinical skills or efficient systems—it’s also about creating a positive, engaged team culture. And one of the most underrated tools for strengthening your team? Celebrations in dental practices.
If you want a happier, more engaged team, it’s time to start implementing celebrations and recognition into your practice.
