Credit Union Management Magazine

2 weeks ago | cumanagement.com | Alison Herrick |Lin Grensing-Pophal |Laurie Maddalena |Jennifer Santos Esperanza

9 minutes Mastering Cross-Cultural Communication for Credit Union Success During a recent podcast, writer and INSEAD Business School professor Erin Meyer shared a story about traveling to Japan to promote her book. During one of her appearances, Erin asked the audience (through a translator) if anyone had any questions. No one raised their hand. The question was repeated. Still, no one raised a hand, but the Japanese translator silently scanned the audience.

3 weeks ago | cumanagement.com | Celia Shatzman |Jennifer Roland Cadiente |Garrett Jones |Diane Franklin

10 minutes CUES Exceptional Leader Damita Robinson Espouses Teamwork and Accountability As EVP/COO at Andrews FCU What does it take to become an exceptional leader? For Damita Robinson, Executive Vice President and Chief Operating Officer at $2.6 billion Andrews Federal Credit Union, it’s the ability to inspire others and create a collaborative environment where everyone can do their best work.

Jan 10, 2025 | cumanagement.com | Laurie Maddalena

7 minutes Learn about the subtle toxic leadership behaviors can erode trust, stifle innovation, and harm morale, and learn practical insights to address them effectively. Toxic leadership behaviors are like invisible anchors holding organizations back. They might not always be immediately noticeable, but their impact is undeniable—eroding trust, stifling innovation, and driving talented employees out the door.

Jan 6, 2025 | cumanagement.com | John Pesh |Diane Franklin |Tom Pierce

7 minutes Shanece Robinson, 2024 CUES® Emerge Winner, Advocates for an Enhanced Learning Experience 2024 CUES Emerge winner Shanece Robinson shares how AI-driven learning tools are transforming employee growth and engagement, elevating CU performance along the way. As Team Lead of Learning and Development at $1 billion Sharonview Federal Credit Union, Shanece Robinson is passionate about empowering employees to reach their fullest potential.

Dec 12, 2024 | cumanagement.com | John Pettit

3 minutes Why Credit Unions Can’t Afford to Stand Still Modernizing your credit union’s core system isn’t just a technical upgrade. It’s a transformation of how you serve your members and compete in today’s rapidly evolving financial landscape. While the idea of moving forward and adopting new technology may seem daunting, the benefits far outweigh the cost of simply standing still. If you don’t embrace the future, you risk being left behind by competitors who do.