Reworked

Reworked is a fresh publication designed for the modern work environment. The way we work, our work locations, and the processes of getting work done have changed significantly in recent years, and this transformation is accelerating rapidly. Reworked focuses on the individuals, culture, technologies, and structures that define our rapidly changing workplaces. Our goal is to provide our readers with insights on effective practices, emerging workplace trends, and essential technologies that can propel businesses forward and assist the contemporary distributed workforce. Reworked is published by Simpler Media Group, the same team behind CMSWire and the creators of the Digital Experience Summit and Digital Workplace Experience.

National

English

Online/Digital

Outlet metrics

Domain Authority

Ranking

Global

#699333

United States

#400557

Business and Consumer Services/Business Services

#4580

Traffic sources

Monthly visitors

Articles

The Salesforce and ServiceNow Competition Heats Up

3 days ago | reworked.co | Siobhan Fagan

Salesforce and ServiceNow move into each other’s domains, but their eyes are on a much bigger prize. Salesforce chose the opening day of ServiceNow’s Knowledge conference to launch Agentforce for HR Service, a self-service tool to assist employees with common HR requests. ServiceNow returned the favor by introducing AI Agents for CRM on the same day, an update to its as-of-January new CRM offering. The timing is no coincidence.
AI Isn't the Solution for Your Workforce Planning Chaos

1 week ago | reworked.co | Virginia Backaitis

The volatility of the current business environment is making workforce planning tough. AI can help, but not in the way you might think. Forget the headlines. Titles like "Shopify CEO Says No New Hires Without Proof AI Can't Do the Job," and "AI Agents: How One Bot Replaced 700 Employees" may compete for your attention, but few hiring managers are writing job descriptions for digital employees. Other, more realistic and urgent things concern them at the moment.
Employee Engagement Dropped Again. Something Isn't Working

1 week ago | reworked.co | Lance Haun

Gallup estimates poor employee engagement costs organizations $438 billion in productivity losses. So why does the drop barely register outside of HR circles? Employee engagement has been nothing if not reliable. Prior to 2024, 12 of the last 13 years saw engagement improve year over year. That single blip? It was in 2020 when, as you may recall, a global pandemic upended literally everything at work. That’s what makes Gallup’s April 23 report so striking: in 2024, global engagement dropped to 21%.
What Microsoft Copilot's Future Looks Like Without OpenAI

1 week ago | reworked.co | David Barry

Microsoft and OpenAI's partnership, forged in 2019 and expected to last until 2030, is showing signs of strain. A look at Copilot's future, without OpenAI. The partnership between Microsoft and OpenAI — once central to enterprise AI — is starting to show cracks. OpenAI's models have powered Microsoft Copilot and other key products since Microsoft's $13 billion investment in the company in early 2023, which embedded generative AI across tools such as Word, Excel, PowerPoint and Teams.
The Agent Company Took the Air Out of AI Agents' Tires

2 weeks ago | reworked.co | Lance Haun

The Carnegie Mellon study confirmed what many suspected: in spite of the promises of world-dominating results, agentic AI isn’t ready to run the ship. A group of researchers gave today’s top AI models the chance to run a company. The AI agents lied, got lost, rewrote reality and collapsed under the weight of basic office tasks. This is what’s supposed to take over our jobs?
Risk Level Is a Range, Not a Single Point

2 weeks ago | reworked.co | Norman Marks

The risk of any one event is a range that changes with time. So why do we try to pinpoint a single level of risk? What is the level of a single source of risk? Let's start with what might appear at first glance to be a simple situation: You are about to drive 30 miles from your home to the airport. You might have an accident. The consequences of a car accident range from a tap on the bumpers to death — and many points in between.
Google Opens Workspace to Third-Party AIs and Redefines the Productivity Race

2 weeks ago | reworked.co | David Barry

Google is unleashing third-party AIs like Anthropic’s Claude into Workspace to challenge Microsoft’s AI power grab. Could this be the future of work? Anthropic recently announced a new integration between Claude and Google Workspace, giving paid users of its AI model access to Gmail, Google Calendar and Google Docs. The Claude integration is the latest third-party AI Google has opened its platform to, as it bets on a multi-model approach to AI adoption.
Onboarding Technology to Make Your First Impression Count

2 weeks ago | reworked.co | Erica Sweeney

AI and mobile platforms are helping make onboarding a faster, more personal experience. As the saying goes, you never get a second chance to make a good first impression. For companies, onboarding is that first impression for new hires. To make sure it’s a good one, organizations are embracing new onboarding technologies, including artificial intelligence (AI).
Why You Should Clean Up Your Rogue Content ASAP

2 weeks ago | reworked.co | David Barry

The very tools driving speed and collaboration in today's workplace are also quietly spawning a new cybersecurity threat: rogue content. Here's what that is. Collaboration increasingly takes place in the digital tools that populate our workplaces — think Slack, Notion, ClickUp, Miro, Microsoft Teams, Google Workspace, even internal wikis.
How to Push Beyond Well-Being Programs to Real Change

3 weeks ago | reworked.co | Wendy Helfenbaum

Organizations have spent billions of dollars on well-being programs, yet well-being has stagnated and productivity has suffered. What's going on? In its recent report, The Next Frontier for Employee Well-Being, The Conference Board found that most U.S. and European employees expect their employer to invest in their well-being. Chief human resources officers (CHROs) have come through by pouring resources into various programs.