Cheryl McKinnon

1 month ago | forrester.com | Ashutosh Sharma |Ian Bruce |Cheryl McKinnon

NASSCOM recently hosted its flagship event, the Technology Leadership Forum (NTLF) 2025, with noticeably stronger attendance than in recent years. Returning to its familiar venue—the Grand Hyatt Mumbai—proved valuable. The compact setting made it ideal for high-impact interactions, enabling us to engage in over 50 client meetings across a wide range of topics shaping the IT and IT-enabled services industry.

1 month ago | forrester.com | Cheryl McKinnon |Katy Tynan |Craig Le Clair

This week we published a new report looking at how generative AI can bring fresh energy to an enterprise content management program. “Unlock The Potential of Your Documents With Generative AI” is a call to action for content management leaders to explore new ways to engage with and exploit the value of their managed content. Vendors in this market have been on an innovation hot streak, as evidenced in the recently published Forrester Wave: Content Platforms, Q1 2025.

1 month ago | forrester.com | Andrew Cornwall |Stephanie Liu |Bill Martorelli |Cheryl McKinnon

On February 25, Mozilla introduced a new Terms of Use (ToU) for Firefox that included, among other things, “When you upload or input information through Firefox, you hereby grant us a nonexclusive, royalty-free, worldwide license to use that information to help you navigate, experience, and interact with online content as you indicate with your use of Firefox.” A hornet’s nest of uproar followed, and Mozilla has since rewritten that paragraph in an attempt to clarify it.

2 months ago | forrester.com | Cheryl McKinnon |Diego Giudice |Devin Dickerson

The Forrester Wave: Content Platforms, Q1 2025 is now live! We looked at 12 key vendors and evaluated them on 24 criteria. Four Leaders emerged, followed by five Strong Performers and three Contenders. To learn more about these vendors and how they serve their target markets, see the full report.

Jun 10, 2024 | forrester.com | Cheryl McKinnon |David Johnson |Betsy Summers

The Forrester Wave: Intranet Platforms, Q2 2024 published on June 6. I conducted an in-depth analysis of 13 vendors and evaluated their products across 28 criteria. My assessment  revealed three leaders, five strong performers, and five contenders. I Found Four Key ThingsI’ve covered this space for years, and I’ve seen an exceptionally fast pace of innovation over the past two years..