William Dahlgren

Aug 14, 2024 | forrester.com | William McKeon-White |William Dahlgren |Sharyn Leaver

The ProblemRecently we published the Forrester Wave: Conversational AI For Employee Services, ranking how well different conversational AI providers provide employees with daily support across domains like IT, HR, Finance, and more.

Aug 14, 2024 | forrester.com | William Dahlgren |Boris Evelson |Paul McKay

Every year, an ever-increasing number of geospatial professionals descend on San Diego for the Annual Esri User Conference. This year was no exception – over 20K professionals focused on various aspects of geographic information systems (GIS), which include location intelligence, came from all parts of the world to talk shop.

Feb 2, 2024 | forrester.com | Conrad Mills |William Dahlgren |Phyllis Davidson

Marketers face long standing event planning and execution challengesIn the ever-evolving landscape of B2B marketing, events continue to dominate marketing program spend. However, many event marketers struggle to fully capitalize on the value of their investments due to long-standing challenges. The good news is that the future holds immense potential for leveraging artificial intelligence (AI) to overcome these obstacles and unlock new opportunities.

Jan 31, 2024 | forrester.com | William Dahlgren |Andrew Hewitt |Aurelie L'Hostis

In 2023, as the world grappled with unprecedented climate events such as scorching heatwaves and devastating floods, both governments and commercial organizations raced to adapt. This has brought to prominence a technology that, until recently, has largely flown somewhat under the radar: location intelligence (LI).

Aug 25, 2023 | forrester.com | William Dahlgren |Laura Koetzle |Dario Maisto

In July 2023, we attended the Esri User Conference in San Diego, which with 20,000 attendees is the world’s largest geographic information systems (GIS) conference. The conference allowed consumers of GIS like National Oceanic and Atmospheric Administration (NOAA) and Exxon Mobil to demonstrate use cases where they applied those solutions.