Gary Harper

1 week ago | azfamily.com | Gary Harper

PHOENIX (AZFamily) — Greg Irwin finally has his BMW back after being without it since last December. And he credits it all to On Your Side. “The next thing you know, the check was cut, and they sent it over. And here we are,” he told On Your Side. “You know, when you’re a little fish in a shark pond, it’s nice to have someone else who can go in and fight for you.”In a recent On Your Side report, Greg explained how his 2012 BMW, which his wife drove, was sideswiped by a Cox Communications truck.

1 week ago | azfamily.com | Gary Harper |Susan Campbell

PHOENIX (3TV/CBS 5) -- We call homeownership the American dream. But that dream may come with a lot of regrets. A new report shows almost half of homeowners have at least one regret about the purchase of their current home. So, today Mark Hamrick joins us on the On Your Side podcast. He’s with Bankrate which just released a report on some of the most common regrets and why most people say they’d still buy anyway.

3 weeks ago | azfamily.com | Colin Stanton |Gary Harper

PHOENIX (AZFamily) — Here in Arizona, your mail is likely delivered to a cluster box. A lot of neighborhoods have them. And if anything happens to yours, you may be waiting a while to get it fixed. Jose Pujol used to walk to his neighborhood mailbox just around the corner from his southwest Phoenix home. But last September, Pujol went to check his mail and got a surprise. “I came home from work, and I walked out here and they were gone,” he said.

3 weeks ago | azfamily.com | Gary Harper

PHOENIX (AZFamily) —Ticketmaster is the largest ticket seller in the world, processing tickets in 30 different countries. But some critics blame Ticketmaster for being one of the biggest offenders when it comes to junk fees. Lisa Gill of Consumer Reports tells On Your Side that, “Ticketmaster literally was the master of adding on ancillary fees at the end of your purchase.”In the past, consumers who used Ticketmaster may have thought they were getting a good deal on tickets.

3 weeks ago | azfamily.com | Gary Harper

SUN LAKES, AZ (AZFamily) — A Valley man hired a moving company to help him move about 20 miles, but he says he got billed twice, so he messaged On Your Side. Mike Vinson has been wanting to move to this Sun Lakes community for over a decade and he finally did it back in September. “I wanted to come out here and live and buy a place out of here, but just couldn’t find something,” Vinson told On Your Side.