Susan Campbell

United States

Consumer Reporter at KTVK-TV Arizona's Family News

Consumer Reporter at KPHO-TV (Phoenix, AZ)

Consumer Reporter at KTVK-TV (Phoenix, AZ)

Consumer Reporter, On Your Side @AZfamily via Providence, RI, Youngstown, OH & Utica, NY. Proud Syracuse 🍊[email protected]

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Articles

San Tan Valley grandma demands stronger recall following fire on LG stove

5 days ago | azfamily.com | Susan Campbell

SAN TAN VALLEY, AZ (AZFamily) — Marianne Guercio reached for the microwave handle and bumped into the electric range below. “I just leaned up against there,” she said. “I bumped and the stove just turned on. That’s how simple this happens.”Over and over again, Guercio demonstrated how bumping into the knobs on her stove can unintentionally turn it on. “Again!” she said. “Different burner this time.” One time, Guercio said, an unintentional bump started a small fire.
After several years of delays, REAL ID deadline arrives

1 week ago | azfamily.com | Susan Campbell |Mitchell Koch

PHOENIX (AZFamily) — Today is the day!If you plan to fly in the United States, you’ll need a REAL ID or other federally compliant identification.
Best cars under $10,000 for teen drivers

1 week ago | azfamily.com | Susan Campbell

PHOENIX (AZFamily) — If you have a new teen driver, you want them behind the wheel of something safe and affordable when they hit the road. IIHS just released its new list of “Good Choices” vehicles for teen drivers. Seventy-four vehicles made the list, including the Nissan Sentra, model year 2015 or newer.
Here’s how to create tough-to-crack passwords

1 week ago | azfamily.com | Susan Campbell

PHOENIX (AZFamily) — Be honest. You’ve used the same password for several accounts. It’s a common mistake that could make you more susceptible to fraud. According to the Federal Trade Commission, Americans lost $12.5 billion to fraud in 2024, which was up 25% from the year prior. In a lot of cases, we’re leading criminals right into our accounts with passwords that aren’t strong enough. “Passwords are essential. It’s essentially the keys to your house,” said Abdullah Aliya from BOK Financial.
Arizona patients call for change after receiving unwanted medical credit cards

2 weeks ago | azfamily.com | Susan Campbell

PHOENIX (AZFamily) — Ariana Wylie wasn’t thinking about medical bills while she cradled her newborn. She didn’t have to. A few days before she was admitted to the hospital to deliver her son, she handled everything. “I had gotten a call from Banner registration,’” she said. “They had said, ‘Hi. We’re with Banner registration. We want to set up a payment plan with you,’ and so I said yes.”Soon, Wylie discovered it wasn’t a payment plan.
Start the savings early with Teach Children to Save Day

2 weeks ago | azfamily.com | Susan Campbell

PHOENIX (AZFamily) — Thursday marks national Teach Children to Save Day. For some people, talking about money can feel uncomfortable. Maybe you don’t feel confident in your own finances, so teaching your kids about saving and spending is daunting. It doesn’t have to be. “Money is a taboo topic of conversation for a lot of people. We know that,” said Michelle Edson, Comerica Bank’s North Central Phoenix Banking Center Manager. “But bring your kids into the bank when you go. Talk to them about money.
Social Security payments vanish after Arizona man’s death date mixed up

3 weeks ago | kold.com | Susan Campbell

GLENDALE, AZ (AZFamily) — Barbara Limmer’s dad passed away in February, just a few days shy of his 98th birthday. She celebrated his life, then got to work getting his estate in order. Imagine her surprise when she logged into his bank account and discovered 12 big debits on the same day. “I called the bank, and they said the date that they were given from Social Security that he died was February 2024,” Limmer said. “He died in 2025.”Same day. Wrong year.
Social Security payments vanish after Arizona man’s death date mixed up

3 weeks ago | azfamily.com | Susan Campbell

GLENDALE, AZ (AZFamily) — Barbara Limmer’s dad passed away in February, just a few days shy of his 98th birthday. She celebrated his life, then got to work getting his estate in order. Imagine her surprise when she logged into his bank account and discovered 12 big debits on the same day. “I called the bank, and they said the date that they were given from Social Security that he died was February 2024,” Limmer said. “He died in 2025.”Same day. Wrong year.
Chino Valley man erroneously declared dead by Social Security

3 weeks ago | kold.com | Susan Campbell

CHINO VALLEY, AZ (AZFamily) — Patrick Fish is alive and well, but the Social Security Administration recently erroneously deemed him dead. “My mom had passed away in November of last year, so they said they confused me with her and thought that I was my mom and marked me as dead,” Fish said. With that death report, Fish lost access to his own money. “I actually went to the store to buy food, and my bank card was denied,” he said.
Chino Valley man erroneously declared dead by Social Security

3 weeks ago | azfamily.com | Susan Campbell

CHINO VALLEY, AZ (AZFamily) — Patrick Fish is alive and well, but the Social Security Administration recently erroneously deemed him dead. “My mom had passed away in November of last year, so they said they confused me with her and thought that I was my mom and marked me as dead,” Fish said. With that death report, Fish lost access to his own money. “I actually went to the store to buy food, and my bank card was denied,” he said.